What we can help with
Situations, not a service menu.
Families don't arrive with neat categories. Start by describing what's happening, and we'll work out what can be arranged.
Someone needs to be there
A person alongside your family member for the length of whatever they're facing.
- Hospital and doctor appointment accompaniment
- Airport arrival and departure assistance
- Waiting through a long process with them
- Appropriate transport and accompaniment
Something needs to be handled
Practical errands and paperwork that are hard to do from another country.
- Bank and administrative visits
- Visa, passport and document assistance
- Collecting or submitting paperwork
- Navigating an unfamiliar process
You'd like someone to check in
A quiet visit, a conversation, and an honest account of how they seemed.
- Family check-in visits
- Help after an unexpected event
- Remote guidance and coordination
- Finding the right specialist or provider
You're not sure what to do
Tell us what's happening. We'll help work out the next practical step.
- Something has changed at home and you need a view
- You've been given advice you don't trust
- Nobody nearby has the time to help
- Something urgent has just happened
Something else? Tell us what you need.
Coverage
Dhaka and Chattogram first.
Those are the two cities where our coverage is strongest today, and where we can usually arrange help quickly.
Outside Dhaka or Chattogram? Tell us what you need. Our coverage is growing and we'll check what we can arrange rather than guessing.
What Nawa is not
We'd rather be clear about this.
- A hospital, clinic or healthcare provider
- An ambulance or emergency service
- A security company or bodyguard service
- A bank, legal practice or financial adviser
- A cash or valuables courier
- A domestic worker marketplace
Where something falls outside what we do, we'll say so and help you find the right place instead.